Your Security

Epismooth.com takes every precaution to protect you when you send information to us so that you never have to worry about security. Any highly confidential information sent to us will be requested inside one of our secure server software pages.

Please do not

Please do not send credit card information via unsecured e-mail (please use our shopping cart – it is fully secure), or cash via the post.

We accept cheques and money orders from Australian residents – in Australian dollars – only.

Safe Technology:

Our secure server software is among the best software available today for secure Internet interaction. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Having a secure site is recognized by an unbroken key or lock that appears in the bottom of your browser window. This technology provides a secure connection that keeps data private during transmission over the Internet.

The part of this site that needs this security is the pages that accept your credit card details (this is a few steps into the ordering process on epismooth.com).

How the process works:

When you send information to our site, the information is transmitted from your computer over local telephone lines to your Internet Service Provider (ISP) and then over the Internet.

Both Microsoft Internet Explorer and Netscape Navigator use Secure Sockets Layer (SSL) to encrypt the data that you send over the Net.

The information in SSL goes directly to our server. Once we receive the encrypted data, we then need a special security ‘key’ to be able to ‘unlock’ the information. Once this is done we review the information and then delete the information. This is done to ensure that nobody can access this information.

Remember!

Always use a secure Web browser. Using Netscape Navigator version 2.0 (or later), or any version of Microsoft Internet Explorer as your browser provides you with an additional level of security when shopping on the Web. These browsers use SSL technology, a system that lets your browser automatically scramble your personal data before sending it to the business via the Internet.

As mentioned, SSL shows you that a Web site is secure when an unbroken key or a lock appears in your browser window.

Epismooth.com is committed to providing the best possible service and we are delighted to be of assistance.

Please don’t hesitate to contact us if you have any questions about your security.